City Fans United and Chester FC Community Trust are pleased to announce a new pilot initiative to improve the matchday experience for supporters.
Beginning with this weekend’s game against Solihull Moors, Chester FC Games Makers will be on hand to welcome home and visiting fans to the Swansway Chester Stadium.
Sporting distinct t-shirts featuring the message ‘Here to Help’, the Games Makers will be positioned around the ground between 12pm and 3pm on matchdays, providing a friendly face for existing supporters and those new to watching the Blues.
Fans interested in volunteering as Chester FC Games Makers are now being sought and a meeting is being organised to provide further details on the role. Volunteers will receive full training and ongoing support to equip them with the knowledge to assist fellow supporters.
Jonny Hughes, Chair of City Fans United, explained more about the initiative.
He said: “The Club and Trust have been working closely over the last couple of months to make the overall matchday experience better and this is part of those ongoing efforts.
“The Games Makers will be able to provide information and answer general questions, and will have forms to join or renew City Fans United and Junior Blues memberships, and sign up to Squadbuilder, Seals Lottery and other fundraising schemes.
“In addition to enhancing the matchday experience, the aim of the Games Makers is to provide better customer service and make it easier for fans to engage with, and support, our club.
“We are hopeful the pilot will be a success and have already had initial discussions about how the initiative could be developed in the future to help us better engage with potential fans and increase our presence in the community.”
If you would like to know more about Chester FC Games Makers, or register your interest in volunteering, email firstname.lastname@example.org or contact the ticket office on 01244 371376.